Logan Blount
@loganblount
I’m a remote-capable customer experience and client success professional with hands-on fantasy sports support experience.
What I'm looking for
I’m a remote-capable customer experience and digital client support candidate, built around patience, strong written communication, and calm, service-focused teamwork. I’m at my best in support and operations roles where “digital-first” organization and remote accountability matter as much as credentials.
At JC Media, I supported client success, online sales, customer acquisition, creative account management, production support, and multi-team task handoffs. From prize and campaign work to client communication and workflow coordination, I bring follow-through that keeps projects moving and users well supported.
In my fantasy sports support work with PrizePicks, I handled high-volume user needs across account questions, promotions, and troubleshooting while participating in support meetings and workflow brainstorms. I also bring the operational mindset I developed as a Studio Manager—managing scheduling, client relations, faculty coordination, front-desk operations, and consistent daily studio workflow.
I want work-from-anywhere roles prioritizing customer experience, player/community support, marketplace/creator support, client success, production coordination, and trust & safety-type responsibility. I combine digital adaptability with steady follow-up, accurate notes, onboarding support, and reliable delivery of next steps.
Experience
Work history, roles, and key accomplishments
Client Success Specialist
JC Media
Jan 2024 - Present (2 years 5 months)
Supported client success and online sales by managing client communications, coordinating production tasks, and participating in campaign brainstorms with multi-team handoffs. Helped drive customer acquisition efforts through organized, digital-first follow-through.
Customer Support Representative
PrizePicks
Jan 2024 - Jan 2025 (1 year)
Provided player support for a high-volume fantasy sports platform by answering account, promotion, and gameplay troubleshooting questions. Participated in support meetings and workflow brainstorms to improve customer handling and issue resolution.
Studio Manager
Apex Dance & Performing Arts
Jan 2021 - Jan 2025 (4 years)
Managed studio scheduling, client relations, and faculty coordination while overseeing front-desk operations and daily studio workflows. Handled social media and marketing communication to support ongoing customer engagement.
Education
Degrees, certifications, and relevant coursework
Logan hasn't added their education
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Location
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