Lloyd ABOAGYE-MAINU
@lloydaboagye-mainu
AWS-certified Systems Administrator specializing in VDI, Windows, Linux, and automation.
United StatesWhat I'm looking for
I am a Systems Administrator and AWS-certified IT professional with 5+ years managing enterprise infrastructure across federal and multi-site environments, focused on reliability, compliance, and automation.
I have hands-on expertise in Active Directory administration, Windows Server, Linux/RHEL (RHCSA), AWS Workspaces/EC2/S3/IAM, PowerShell automation, SCCM, and patch management, and I have driven projects that improved uptime to 99.5%, reduced provisioning time by 60%, and cut manual workloads by automating processes.
I operate comfortably in high-security, change-controlled federal environments, produce security-compliant SOPs and documentation, and seek opportunities where I can apply automation, infrastructure standardization, and ITSM best practices to improve operational efficiency.
Experience
Work history, roles, and key accomplishments
IT Support Engineer – VDI & Cloud
Accenture Federal Services
Jul 2021 - Present (4 years 8 months)
Administered AWS WorkSpaces for 700+ federal users, maintained 99.5% uptime, and developed PowerShell automation that reduced manual workloads by 60% and cut patching cycle time by 3 days.
Completed 200+ hours of platform training and built ITSM applications and automated workflows, reinforcing ITIL-aligned enterprise IT process design.
District Advanced Support Technician
Fitness International LLC
Feb 2018 - Jul 2021 (3 years 5 months)
Managed IT infrastructure across 30+ sites supporting 1,200+ users, implemented standard images and preventive maintenance that reduced equipment downtime by 40%.
Education
Degrees, certifications, and relevant coursework
Towson University
Bachelor of Science, Computer Information Systems
Bachelor of Science in Computer Information Systems with a business administration focus from Towson University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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