Open to opportunities

Lizeth Nicole Steuer Martinez

@lizethnicolesteuerma

Message

Versatile working student with experience in customer service and regulatory affairs.

Germany

Message

What I'm looking for

I am looking for a role that allows me to grow my skills in a collaborative environment while contributing to meaningful projects.

I am a dedicated working student currently pursuing my degree in Biology at the University of Greifswald. With a strong foundation in customer service and regulatory affairs, I have developed excellent organizational and communication skills. My experience includes working with regulatory teams to ensure compliance with pharmaceutical standards and providing customer support to enhance satisfaction.

Throughout my career, I have demonstrated my ability to work independently while also thriving in team environments. My proactive attitude and strong problem-solving abilities have allowed me to contribute effectively to various projects. I am eager to continue developing my skills and actively contribute to a team’s success in my future endeavors.

Experience

Work history, roles, and key accomplishments

Working Student - Regulatory Affairs

Onkovis GmbH

Aug 2024 - Present (1 year 2 months)

Supported regulatory affairs for pharmaceutical products, conducting text comparisons between internal and originator documents. Utilized the Text Verification Tool (TVT) to ensure quality and compliance, identifying and documenting discrepancies.

Regulatory Affairs Pharmaceutical Text Verification Tool (TVT)Quality Assurance Compliance Documentation

Working Student - Customer Success

Enpal B.V.

Oct 2022 - Present (3 years)

Provided customer support and advice to enhance customer satisfaction, assisting with IDNow implementation for verification. Managed customer inquiries using CRM systems like Salesforce.

Customer Support Customer Satisfaction CRM Systems Salesforce Customer Service