Liz Anchia

LA

Looking for a job

Liz Anchia

@lizanchia

I teach English for scientific and audiovisual contexts and deliver client technical support.

What I'm looking for

I'm looking for a role where I can help people solve problems, communicate clearly, keep learning across different areas, and contribute with patience, adaptability, and thoughtful support.

I develop and teach English courses at Universidad de Ciencias Médicas for Bioengineering and health science students, helping them communicate scientific content effectively.

At Universidad Hispanoamericana, I connect English learning with audiovisual communication through authentic materials, creative production, and individualized academic guidance.

I've also supported clients at Infinite/Fiserv and Concentrix, troubleshooting product and application software issues, documenting cases, and guiding customers toward solutions.

Experience

Work history, roles, and key accomplishments

UH

English Teacher

Universidad Hispanoamericana

Taught English integrated with audiovisual communication, developing curriculum, assessments, and student support for global audiovisual environments.

Curriculum Development Instruction Assessments Classroom Management Student Support Professional Development Communication Skills

UM

English Teacher

Universidad de Ciencias Médicas

Designed and delivered English instruction for bioengineering and health science students, including curriculum development, assessment, and student support.

Curriculum Development Instruction Assessments Classroom Management Student Support Professional Development Communication Skills

CO

Client Tech Support Representative I

Concentrix

Assisted customers with application software subscription issues, troubleshooting, and documentation, ensuring resolution and satisfaction.

Technical Support Troubleshooting Documentation Client Interaction Feedback

IF

Client Tech Support Representative I

Infinite / Fiserv

Provided technical support for branding solutions, troubleshooting issues, documenting interactions, and guiding clients on best practices.

Technical Support Troubleshooting Documentation Client Interaction Training Feedback

Education

Degrees, certifications, and relevant coursework

UA

Universidad Americana

Master's degree, Educational Administration

2019 - 2021

Master's degree in educational administration from Universidad Americana, completed in 2021.

UN

Universidad Nacional

Bachelor's Degree, English Teaching

2010 - 2019

Bachelor's degree in English Teaching from Universidad Nacional, completed in 2019.

UN

Universidad Tecnica Nacional

Associate's degree, English as a Second Language

2006 - 2009

Associate's degree in English as a Second Language from Universidad Tecnica Nacional, completed in 2009.

IB

International Baccalaureate

International Baccalaureate Programme (CAT1), International Baccalaureate

Professional certification in the International Baccalaureate Programme (CAT1).

BT

BELT Language Testing

BELT Language Testing, Language Testing

Professional certification in BELT Language Testing.

CT

Customer Service English Communication Technician

Customer Service English Communication Technician, Customer Service English Communication

Professional certification as a Customer Service English Communication Technician.

Tech stack

Software and tools used professionally

Webex

Availability

Looking for a job

Location

Costa Rica

Authorized to work in

Salary expectations

60k+ USD

Job categories

English Teacher Technical Support Specialist Customer Support Specialist

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