Lisa Kobiti
@lisakobiti
Dedicated educator and customer service professional with leadership experience.
What I'm looking for
I am a passionate educator and customer service professional with extensive experience in teaching and team leadership. Over the years, I have worked in various educational roles, from a substitute teacher to an Assistant Principal, where I developed and implemented engaging lesson plans and fostered a supportive learning environment for students. My commitment to education is complemented by my experience in customer service, where I have excelled in managing client relationships and ensuring satisfaction.
In my recent role as Team Leader at Serviced Offices International, I successfully managed a team, conducted training sessions, and improved call quality. My ability to adapt and thrive in dynamic environments has been a key factor in my career progression. I am currently expanding my skills in digital transformation as an Operations Coordinator, where I manage support-related inquiries and assist in website development.
Experience
Work history, roles, and key accomplishments
Operations Coordinator
Counterpoint
Oct 2023 - Present (2 years 8 months)
Managed support tickets and assisted in digital transformation projects.
Team Leader
Serviced Offices International
May 2023 - Sep 2023 (4 months)
Led a team, conducted training, and managed client interactions.
Customer Service Representative
Serviced Offices International
May 2022 - May 2023 (11 months)
Managed bookings for health specialists and provided virtual reception services.
Grade 6 Teacher / Assistant Principal
Champs International School
Apr 2021 - Jan 2022 (9 months)
Taught Grade 6 and later promoted to Assistant Principal, overseeing school operations.
Substitute Teacher
Champs International School
Nov 2020 - Jan 2021 (2 months)
Filled in for absent teachers, edited speeches, and created graduation runsheet.
Year 11-12 Supervisor
Fiji Agape Mission School
Jan 2020 - Jan 2021 (1 year)
Oversaw Year 11-12 students, organized annual Student Convention, and trained students in public speaking.
Middle School Supervisor
Fiji Agape Mission School
Jan 2018 - Feb 2018 (1 month)
Supervised middle school students and managed classroom activities.
Year 5 Supervisor
Fiji Agape Mission School
Dec 2016 - Jan 2017 (1 month)
Taught all subjects to Year 5 students and conducted Parent Teacher interviews.
Part-time English Tutor
Various Korean Homestay Students
Mar 2013 - Jan 2015 (1 year 10 months)
Created lesson plans and worksheets for individual students and tracked their progress.
Substitute English Teacher
Suva Christian Community High School
Oct 2013 - Sep 2014 (11 months)
Taught ESL to Korean students and supported three students with special needs.
Cashier
Tobiah Limited
Jun 2010 - Jun 2012 (2 years)
Worked as a cashier handling transactions, stock-taking, recording sales, preordering stock, and addressing customer complaints.
Office Runner
Cromptons Law Firm
Jun 2006 - Jun 2006 (0 months)
Performed mail runs and banking tasks as an office runner.
Education
Degrees, certifications, and relevant coursework
Lisa hasn't added their education
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Location
Authorized to work in
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