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Lisa Crews

@lisacrews

Healthcare admissions professional at Saint Clare’s Hospital who registered patients and verified insurance across hospital settings.

United States

Message

At Saint Clare’s Hospital, I scheduled and registered patients for outpatient and intensive outpatient appointments, admitted patients to behavioral health units, and verified insurance and authorizations. In the emergency room, I updated patient information, supported outpatient registration, and used EPIC for admissions.

At The Cancer Center, I coordinated new-patient and follow-up appointments and added them to Aria and EPIC. I also obtained patient records and images, checked for bloodwork, and sent archived records to doctors who requested them.

Experience

Work history, roles, and key accomplishments

Medical Office Associate

Office of Arthur Sheppell, MD

Jan 2026 - Aug 2026 (7 months)

Handled appointment setting, mail distribution, and medication calls to pharmacies. Confirmed patient information, set up new patient charts, and requested test results and records from various sources.

Appointment Scheduling Patient Registration Medical Records Fax Communication Skills

Department Secretary

Saint Clare's Hospital

Oct 2023 - Nov 2025 (2 years 1 month)

Managed new patient and follow-up appointments, added appointments to Aria and EPIC, and utilized Nuance PowerShare for image retrieval. Coordinated records from referring physicians and handled disability paperwork.

Epic ARIA PowerShare PACS Medical Records Patient Scheduling Social Security Disability

Admissions Behavioral Health

Saint Clare's Hospital

Mar 2021 - Oct 2023 (2 years 7 months)

Scheduled, confirmed, and registered outpatient and intensive outpatient appointments. Admitted patients to detox and other units, verified insurance, obtained authorizations, and collected copays.

Epic Insurance Verification Patient Registration Admissions Behavioral Health Scheduling

Admissions Emergency Room

Saint Clare's Hospital

Jul 2018 - Mar 2021 (2 years 8 months)

Updated patient information, completed PES mobiles, and obtained Notices of Admission. Utilized EPIC for all admissions, collected copays, and assisted with outpatient registration and appointments.

Epic Patient Registration Admissions Insurance Verification Emergency Room Co Pay Collection

Closing Disclosure Specialist

Pinnacle Mortgage

Aug 2017 - Sep 2017 (1 month)

Input information into Point for Closing Disclosure to ensure regulatory compliance. Sent initial and final disclosures, followed up with closing agents, and maintained accurate records to meet deadlines.

Closing Disclosure Mortgage Compliance Point Data Entry Client Communication

Office Manager/Reservationist/Dispatcher

Mega Limousine

Aug 2015 - Aug 2017 (2 years)

Managed reservations, dispatched rides, and processed billing and invoicing. Handled accounts payable/receivable, resolved customer disputes, and maintained vehicle registrations.

Dispatch Reservations Billing Accounts Payable Accounts Receivable Customer Service Square