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Linzi Garton

@linzigarton

Front office public-facing professional at Humberside Police, assessing risk with THRIVE and the National Decision Model to support public protection.

United Kingdom

Message

At Humberside Police, I support members of the public in sensitive situations and manage incident logs using SMART Contact. I assess risk with THRIVE and the National Decision Model, identifying vulnerability and safeguarding concerns.

In my front office role, I use NICHE, PNC, and CIS4 to check and update information. I also complete MG11 statements for breaches of bail and handle sensitive documents in line with data protection requirements.

Previously, as a Food Safety Supervisor at Young’s Bluecrest, I applied HACCP principles, maintained regulatory records, and worked with the Food Standards Agency and Trading Standards during audits. Across policing, the Civil Service, and food manufacturing, I’ve worked with confidential information and applied legislation, policy, and procedures to protect the public and ensure compliance.

Experience

Work history, roles, and key accomplishments

Benefits Call Handler

Jobcentre Plus

Recorded benefit claims over the telephone, assessed eligibility, and booked appointments while checking warning markers for safeguarding. Communicated complex information clearly and promoted equality, diversity, and inclusion in all interactions.

Communication Skills Customer Service Data Protection Diversity And Inclusion Teamwork

999 Call Handler

Humberside Police

Responded to emergency and non-emergency calls, applying THIVE and NDM assessments to prioritize incidents and allocate resources. Recorded incidents and crimes in line with Home Office Counting Rules and conducted armchair investigations for low-level offences.

Command And Control (C2)PNC CIS4 Hive National Decision Model Incident Reports Communication Skills Risk Assessment

Food Safety Supervisor

Young's Bluecrest

Applied HACCP principles to manage food safety risks, monitored compliance with weights, measures, and labelling, and wrote detailed reports and procedures. Liaised with the Food Standards Agency and Trading Standards during audits and conducted supplier audits.

HACCP Food Safety Audit Report Writing Compliance Supplier Management Team Leadership

Front Office Public-Facing Role

Humberside Police

Provided face-to-face and telephone support to the public in sensitive situations, managing incident logs and conducting risk assessments using THRIVE and the National Decision Model. Handled sensitive documents and recorded bail signings and court orders in compliance with data protection laws.