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Linju Thomas

@linjuthomas

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I turn business and customer data into actionable dashboards, models, and process improvements.

United States

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What I'm looking for

I'm looking to apply business analysis, data visualization, SQL, and Python to improve processes, deliver actionable insights, and support data-driven decision-making.

At Axis Bank, I managed and retained a high-net-worth client portfolio of approximately INR 350 million while monitoring financial performance and customer behavior to support growth initiatives.

I used Excel and CRMNEXT to validate business information, generate data-driven insights, and strengthen relationship-management strategies. I also led compliance reporting and internal audit support, resolving queries on time and improving documentation and business processes.

At the University of Houston’s C. T. Bauer College of Business, I supported more than 100 students through Excel-based business modeling, analytical guidance, grading, and course administration.

I’ve built Power BI dashboards, designed relational databases and SQL reports, and developed machine-learning models in Python for healthcare and insurance prediction projects. My work includes analyzing $17B in Pixar box-office revenue, assessing CLABSI risk, and producing cross-sell predictions for 2,000 insurance customers.

Experience

Work history, roles, and key accomplishments

Instructional Assistant

University of Houston

Jan 2023 - Dec 2025 (2 years 11 months)

Executed Excel-based business modeling for 100+ students, providing analytical guidance and user support. Balanced grading, student relationship management, and course administration, delivering timely feedback and maintaining organized workflows.

Excel Business Modeling Analytical Thinking Communication Skills Grading Student Relationship Management Course Administration Process documentation

Business Relationship Analyst

Axis Bank Ltd.

Jan 2018 - Dec 2022 (4 years 11 months)

Managed and retained a portfolio of high-net-worth clients with assets of ~INR 350 million, maintaining long-term relationships and achieving business continuity. Analyzed portfolio performance and customer financial behavior using Excel and CRMNEXT, and led compliance reporting and internal audit support.

Excel CRMNEXT Financial Analysis Portfolio Management Compliance Reporting Internal Audit Business Documentation Data Driven Insights

Education

Degrees, certifications, and relevant coursework

University of Houston, C. T. Bauer College of Business

Master of Science, Business Analytics

Activities and societies: Dean's Award; Relevant courses include Cloud Data Visualization, Capstone Practicum in BZAN I & II, People Analytics, Cloud and Collaboration Solutions, IT Project Management, Business Analytics Frameworks, Big Data Analytics, Database Management, Quantitative Foundations, Research Design, and Basic Programming.

Pursuing a Master of Science in Business Analytics with an expected completion in December 2025. Recognized with the Dean's Award for outstanding academic performance.