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Lindsay Doyle

@lindsaydoyle

Software solutions consultant at NHRS shaping IT strategy and governance for a pension platform serving 50,000+ members.

Ireland

Message

At New Hampshire Retirement System (NHRS), I’m authoring the FY27–FY29 IT strategic plan and establishing governance for project intake, prioritization, and accountability. I’m also managing the post-implementation roadmap and coordinating vendor releases and UAT for the pension administration platform serving 50,000+ members.

Previously at NHRS, I built the PMO and a Smartsheet ticketing system that cut average response times from five days to 30 minutes. At The Knot Worldwide, I led Agile practices across international teams and delivered four projects that contributed to 2022 revenue targets; at Xfinity/Comcast, I managed 200+ projects and launched 50+ products.

Experience

Work history, roles, and key accomplishments

Current

Software Solutions Consultant

Current

New Hampshire Retirement System

Jan 2026 - Present (10 months)

Leading IT strategic planning and governance frameworks, designing PMO standards and Smartsheet-based tooling, and managing application and vendor strategy for the core pension platform.

IT strategy Governance PMO Smartsheet Vendor Management UAT Documentation

Manager of Application Services

New Hampshire Retirement System

Dec 2023 - Jan 2026 (2 years 1 month)

Built the organization's PMO from the ground up, managed a cross-functional team and $8M IT budget, and improved operational efficiency with a Smartsheet ticketing system that cut response times by 95%.

PMO Team Leadership Budget Management Smartsheet Vendor Management SQL IVR Compliance

Sr. Technical Program Manager

The Knot Worldwide

Jun 2022 - Dec 2023 (1 year 6 months)

Led a globally distributed engineering team as Product Owner and technical leader, scaling Agile practices across international teams and delivering four high-impact projects that contributed to revenue targets.

Agile Scrum Product Ownership Distributed Teams Program Management

Manager of Project Management

Xfinity/Comcast

Mar 2016 - Jun 2022 (6 years 3 months)

Managed a portfolio of 200+ projects and launched 50+ new products, coordinating across business, technical, and QA teams, while mentoring junior project managers.

Project Management Portfolio Management Product Launch Mentorship