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Lina Ferreira

@linaferreira

Commercial Finance Assistant at Unicâmbio, supporting customers with currency exchange, money transfers, Western Union payments, and gold purchases.

Portugal

Message

At Unicâmbio - Instituição de pagamento S.A., I support customers with currency exchange, money transfers, Western Union payments, and gold purchases. I also assist customers and branches with administrative support related to these services.

Earlier, at Solbi - Sociedade Luso-Britânica de Informática Lda., I managed agendas, coordinated internal and external communications, and implemented digital filing systems. My experience also includes administrative and commercial work at Tempus Distribuição S.A Boutique dos Relógios Colombo and customer sales at Ventask Contact Center Unipessoal Lda.

Experience

Work history, roles, and key accomplishments

Gestor de Vendas

Ventask Contact Center Unipessoal Lda.

Jan 2023 - Jan 2023 (0 months)

Conducted telephone sales of energy, electricity, and gas contracts. Worked remotely, with occasional in-person presence at the Lisbon office.

Telephone Sales Energy Contracts Remote Work

Comercial Financeira

Unicâmbio - Instituição de pagamento S.A.

Jan 2015 - Jan 2021 (6 years)

Handled money transfers, sending and receiving payments via Western Union, currency exchange, and client service. Provided support to clients and branches, analyzing and approving transactions per Western Union regulations.

Western Union Currency Exchange Client Services Administrative Support Transaction analysis

Administrativa/Comercial

Tempus Distribuição S.A

Jan 2011 - Jan 2015 (4 years)

Handled material entry and transfers, stock management, documentation archiving, client service, office supplies management, bank deposits, and performed secretarial and administrative manager duties.

Stock Management Document archiving Client Services Office Supplies Management Bank Deposits Secretarial Duties

Secretária de Administração

Casa & Varius Lda.

Jan 2010 - Jan 2011 (1 year)

Managed and controlled processes/claims for Europe Assistance, issued invoices, managed payments, provided administrative support, performed secretarial duties, archived documentation, attended to clients, and managed office supplies.

Claims Management Invoicing Payment management Administrative Support Secretarial Duties Client Services Office Supplies Management

Agente Worverk - Gestora de Clientes

WorverK Portugal

Jan 2009 - Jan 2010 (1 year)

Managed client portfolio and conducted Bimby sales demonstrations.

Client Portfolio Management Sales Presentations Bimby

Secretária Administração

4K Produções Audiovisuais Lda.

Jan 2008 - Jan 2009 (1 year)

Performed the role of secretary to commercial and financial management, handling client invoicing, opening and managing client files, issuing invoices, managing payments, bank reconciliation, and secretarial duties.

Invoicing Client Management Payment management Bank Reconciliation Secretarial Support

Secretariado e Administração

Solbi - Sociedade Luso-Britânica de Informática Lda.

Sep 1997 - Feb 2008 (10 years 5 months)

Managed complex agendas and organized meetings, ensuring efficiency and punctuality in administrative operations. Coordinated internal and external communication, improving information flow between departments and clients.

Agenda Management Communication Skills Digital Filing Systems Administrative Support

Education

Degrees, certifications, and relevant coursework

IEFP

Curso Técnico Serviços Jurídicos, Legal Services

2021 - 2023

Completed a technical course in legal services, taught by lawyers, jurists, and a psychologist, including a one-month internship at a law firm.

Cesae - Centro de Serviços e Apoio a Empresas

Curso Profissional de Secretariado em Informática, Secretarial and Informatics

1997 - 1997

Completed a professional secretarial course in informatics, with seven months of theoretical and practical training and four months of internship at Solbi.