Open to opportunities

Lily Zhuo

@lilyzhuo

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Product Manager with 5+ years of UX experience in diverse sectors.

United States

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What I'm looking for

I seek a collaborative environment where I can leverage my product management and UX skills to drive innovative solutions and enhance user experiences.

As a Product Manager with over five years of experience, I have successfully led cross-functional teams in the B2C sector, focusing on entertainment, education, and healthcare. My passion lies in enhancing user experiences, as demonstrated by my leadership in launching an animated book for Amazon Glow, which connects children with their remote loved ones. I also spearheaded a website redesign for the UCLA Student Health Center, significantly improving student access to health services.

My tenure at Disney allowed me to further hone my skills in product development and UX design. I played a pivotal role in reducing page load times by over 80% for an animated story experience on Amazon Glow and implemented initiatives that boosted team productivity. My experience extends to developing proof-of-concept features for Paramount+, where I led a cross-functional team to enhance user engagement through innovative product roadmaps.

Experience

Work history, roles, and key accomplishments

Business Analyst

Disney

Jan 2024 - Mar 2024 (2 months)

Translated complex business requirements into detailed user stories for Enterprise tools, impacting 225,000 users. Planned and executed user acceptance testing for 90+ features, shortening development testing by 33%.

Associate Product Manager

Disney

Apr 2021 - Jan 2024 (2 years 9 months)

Led the development of an animated story experience on Amazon Glow, optimizing performance and reducing load time by over 80%. Managed cross-functional teams for various digital and physical Disney experiences.

Associate Product Manager

ViacomCBS

Sep 2020 - Mar 2021 (6 months)

Developed proof-of-concept widgets for Paramount+ to enhance sports engagement. Owned the product roadmap and conducted market research to identify key features for increasing user engagement.

Product Development Intern

Disney

Jan 2020 - May 2020 (4 months)

Increased movie purchase conversion rates by 100% through a personalization feature across platforms. Conducted competitive research to enhance product strategy.

User Research Intern

Disney

Jul 2019 - Feb 2020 (7 months)

Synthesized solutions for user pain points in gaming experiences through user interviews and recruited participants for research studies.

Jr. UX Designer

University of California, Los Angeles

Jan 2019 - Jul 2019 (6 months)

Relaunched UCLA websites by analyzing user interviews and developing prototypes, increasing access to healthcare information for over 47,000 students.