LULila User
@lilauser
Customer-focused IT support professional delivering efficient technical help and excellent client service.
NepalWhat I'm looking for
I am a customer-service driven IT support professional with hands-on experience as a front desk receptionist and IT intern; I deliver clear communication, timely problem-solving, and a welcoming client experience. I used Zoho CRM to manage student records, monitored international education policy updates, and maintained professional front-desk operations.
I have assisted with computer and software installation, classroom tech setup, Wi‑Fi and network troubleshooting, and hardware monitoring while supporting staff with basic technical issues. I work with Google Workspace, MS Office, VS code, Canva and SQL, and I bring empathy, teamwork, and a results-oriented approach to every role.
Experience
Work history, roles, and key accomplishments
IT Intern
Sunway College
Mar 2024 - Aug 2024 (5 months)
Assisted in installing and configuring computers and software, set up projectors/printers and classroom AV equipment, and supported Wi-Fi and network troubleshooting. Monitored hardware condition, reported maintenance needs, and provided basic technical support to staff.
Education
Degrees, certifications, and relevant coursework
ILInfrastructure University Kuala Lumpur
Bachelor of Computer Science, Computer Science
Pursuing a Bachelor of Computer Science at Infrastructure University Kuala Lumpur / Sunway College with expected completion in March 2025.
Tech stack
Software and tools used professionally
Availability
Location
NepalAuthorized to work in
Job categories
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