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liesel coetzer

@lieselcoetzer

Medical practice administrator at Dr F Fish who improved debtor follow-ups and introduced consistent booking reminders.

South Africa
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At Dr F Fish, I coordinated front-office operations, appointments, diaries and patient follow-ups through 18 June 2026. I also supported billing and credit control, improved debtor follow-up procedures, and introduced consistent booking reminders.

At Medicross Benoni, I managed patient bookings, quotations and medical-aid correspondence while supporting patient flow, clinical operations and general administration.

At Prognos Medical Centre, I handled reception, patient communication, payments and account enquiries. I coordinated medical-aid authorisations, benefit checks and appointments, and provided dental and laboratory support.

Earlier, I worked in reception, administration, accounts, accounting and administration, as an admin clerk, and in stock control across Colin Tromp Radiators, Genbolt Engineering, Hillbank Motor Corporation and Hayfields Medicross.

Experience

Work history, roles, and key accomplishments

CR

Reception, Admin & Accounts

Colin Tromp Radiators

Jan 2003 - Jan 2006 (3 years)

Performed reception, administrative and accounting duties.

HC

Admin Clerk

Hillbank Motor Corporation

Jan 2002 - Jan 2003 (1 year)

Performed administrative duties as an admin clerk.

GE

Accounting & Admin

Genbolt Engineering

Handled accounting and administrative tasks on a part-time basis.

Education

Degrees, certifications, and relevant coursework

HB

Hoërskool Brandwag

Matric, General

Completed matriculation at Hoërskool Brandwag.

VC

Varsity College

Senior Financial Accounting, Financial Accounting

Completed a Senior Financial Accounting course at Varsity College.

Tech stack

Software and tools used professionally

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