Liesbeth Mokoena
@liesbethmokoena
I teach practical English that builds confidence for professionals, students, and children worldwide. and I work as a customer service consultant .
South AfricaWhat I'm looking for
I am a customer-focused professional with several years of experience in customer service, providing support through phone, online, and digital platforms. My background includes handling customer enquiries, technical support, content moderation, issue resolution, and delivering excellent service in fast-paced environments. I am committed to ensuring a positive customer experience through effective communication, professionalism, and problem-solving skills, and I have worked as a online English teacher working with candidates from abroad form the ages of 3-60 years old , I have taught Business English , conversational English and Pronunciation classes plus I have also worked as a recruiter , sourcing candidates doing a bit of screening , reference checking and conducting interviews and daily outbound calling .
Experience
Work history, roles, and key accomplishments
customer service
JMtravel and Tours
Mar 2024 - Present (2 years 8 months)
I am responsible for booking flights sorting itineraries a[for special visitors coming into South Africa from different counties and making sure that they are are well taken care of.
recruitment consultant
Retail Solutions
Mar 2024 - Present (2 years 8 months)
I am responsible for booking flights sorting itineraries a[for special visitors coming into South Africa from different counties and making sure that they are are well taken care of.
Teaching English to high-level professionals across South America, focusing on business communication, fluency, and confidence. Lessons tailored to real-life work situations such as meetings, presentations, and interviews.
English Teacher (kids)
Lingo Ace & Novakid
Jan 2022 - Nov 2023 (1 year 10 months)
Taught English to children from South Korea using interactive lessons, focusing on building vocabulary, pronunciation, and confidence in young learners.
English Exam and interview Prep
Advance
Feb 2021 - Jun 2022 (1 year 4 months)
Helped university students from Peru prepare for the IELTS exam and conducted interview coaching to boost their confidence for university admissions. Focused on improving speaking, writing, and overall test strategies.
Online English Teacher (Kids)
Bluedomain
Mar 2020 - Oct 2021 (1 year 7 months)
Taught group reading classes to children in Saudi Arabia, focusing on phonics, reading fluency, and comprehension skills. Lessons were engaging and tailored to each child's learning pace and level.
ESL Teacher (mixed adults and children)
Preply
Jan 2018 - Present (8 years 10 months)
Taught English as a second language to a mix of adults and children, providing personalized instruction to meet individual learning needs.
Education
Degrees, certifications, and relevant coursework
International World Academy
TESL/TEFL Certificate, Teaching English as a Second Language
2023 -
TESL/TEFL certificate from International World Academy in 2023.
CTI Educational Group
Bachelor of Business Studies, Business
2008 - 2011
Bachelor of Business Studies from CTI Educational Group from 2008 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Social media
Job categories
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