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Lidia Rodriguez

@lidiarodriguez1

Provider Relations Manager at American Choice Healthcare ACO who helped grow ACO membership by 27,000 and reduce readmissions by 15%.

United States

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What I'm looking for

I'm seeking a Director of Client Services position at MediPath, where I can apply my provider relations and healthcare operations skills to support its mission of enhancing client services and fostering sustainable laboratory growth.

At American Choice Healthcare ACO, I led provider relations and initiatives that improved quality indicators by 15% and supported membership growth of 27,000. I partnered with clinical care teams on interventions that reduced readmissions by 15%.

I coordinated with cross-functional teams on performance improvement work that contributed to a 14% increase in net savings and $3.9M in bonus payments. I also managed relationships with over 300 healthcare providers.

At Tamer Gozleveli DO PA, I oversaw practice operations, workforce performance, compliance, and financial oversight. Operational improvements increased efficiency by 20% and reduced administrative errors by 15%.

I led outreach across HEDIS, CAHPS, HOS, cost, and operational measures that helped achieve a 5-STAR rating with Managed Care Plans. I hold a Master of Health Services Administration from Florida International University and a Lean Six Sigma Green Belt certification.

Experience

Work history, roles, and key accomplishments

Provider Relations Manager

American Choice Healthcare ACO

Jul 2024 - Jan 2026 (1 year 6 months)

Led a 12-member team and cross-functional provider initiatives that improved quality indicators by 15% and supported ACO membership growth of 27,000. Coordinated performance improvement initiatives contributing to a 14% increase in net savings and $3.9M in bonus payments.

Director of Operations

Tamer Gozleveli DO PA

Dec 2011 - May 2021 (9 years 5 months)

Served as the primary strategic and operational partner to the CEO and CFO, overseeing 20 staff members, practice operations, workforce performance, compliance, and financial oversight. Implemented operational improvements that increased efficiency by 20%, reduced administrative errors by 15%, cut patient wait times by 15%, and improved satisfaction by 10%.