Seeking a Management or Senior Management role in healthcare operations, provider services, provider network management, or contact center leadership. Bringing 14+ years of healthcare experience and 25+ years of leadership expertise with a proven record of improving operations, provider satisfaction, team performance, and process efficiency. Target compensation: $110,000+.

Timothy Blue
@eutimblue
I’m Timothy Blue, a healthcare operations and provider network leader with more than 14 years of healthcare experience and over 25 years of leadership
What I'm looking for
I’m Timothy Blue, a healthcare operations and provider network leader with more than 14 years of healthcare experience and over 25 years of leadership experience. Throughout my career, I have led provider services, contract coordination, network development, and operational improvement initiatives for Medicaid, Medicare, and Marketplace health plans.
My expertise includes provider relations, contracting operations, workforce development, process improvement, and cross-functional leadership. I have a proven track record of improving operational performance, reducing backlogs, enhancing provider satisfaction, and building accountable, high-performing teams. Notable accomplishments include increasing contract processing timeliness, eliminating significant workflow backlogs, improving provider engagement, and leading teams that consistently exceeded service and quality goals.
I am passionate about developing people, strengthening provider partnerships, and driving operational excellence. I am interested in leadership opportunities where I can leverage my experience to improve performance, support organizational growth, and deliver exceptional results.
Experience
Work history, roles, and key accomplishments
Led the Contract Coordination team responsible for Salesforce documentation and Provider Load Form (PLF) completion for all contract actions, driving workflow performance, metric adherence, regulatory compliance, and cross-functional alignment with Contracting, Credentialing, Shared Services, Configuration, and Provider Services.
Led a nine-member Provider Services team supporting Medicaid, Medicare, Marketplace, and delegated provider networks across Harris and Jefferson counties. Directed provider relations, field engagement, escalations, service-level performance, and cross-functional initiatives to improve provider satisfaction, operational efficiency, turnaround times, and overall network performance.
Provider Services Manager
Anthem
Apr 2012 - Dec 2015 (3 years 8 months)
Provider Services Manager, Medicaid Managed Care Call Center
Managed a team of 32 Provider Service Unit (PSU) representatives and one floor supervisor in a high-volume Medicaid MCO call center environment
Education
Degrees, certifications, and relevant coursework
Calaveras Unified School District
Highschool Diploma
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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