Open to opportunities

letitia Seddon

@letitiaseddon

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Dedicated animal care professional with strong data management skills.

United Kingdom

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth in animal care and management.

I am a bright, talented, and hardworking individual with a proven ability to methodically and accurately input, manage, and manipulate large volumes of data. My effective organizational skills and proficiency in administrative tasks have allowed me to implement innovative data inputting techniques, ensuring that data remains accurate, up-to-date, and usable. I pride myself on being an excellent communicator, capable of relating well with colleagues at all levels, and I thrive both as part of a team and as an individual.

Throughout my career, I have developed the skills necessary to inspire, lead, and motivate staff, helping them achieve outstanding results through passion, innovation, and support. My experience in various roles, from Assistant Manager at Blue Cross to a Licensed Animal Technician at the Institute of Cancer Research, has equipped me with a strong desire to exceed customer expectations and deliver exceptional aftercare service. I am committed to maintaining high standards of animal welfare and ensuring compliance with legal requirements in all my professional endeavors.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

Blue Cross

Oct 2024 - Present (9 months)

Currently serving as Assistant Manager, overseeing daily operations and ensuring high standards of service. Responsible for maintaining store colleague results through coaching and planning.

Team Leadership Customer Service Staff Training Operational Management

Store Colleague / Keyholder

Pets At Home

May 2019 - Oct 2024 (5 years 5 months)

Delivered exceptional customer service and maintained high standards of animal welfare. Trained as SQP AMTRA RAMA and keyholder, performing duty manager roles when required.

Customer Service SQP AMTRA RAMA Keyholder

Shop Manager

Hamilton Vet And Pet Shop

Apr 2012 - Sep 2013 (1 year 5 months)

Managed store operations, including staff scheduling, recruitment, and training. Identified customer requirements and ensured merchandise availability, formulating pricing policies.

Recruitment Inventory Management Pricing Strategy

Licenced Animal Technician

Institute of Cancer Research

Aug 2003 - Dec 2011 (8 years 4 months)

Performed licensed procedures and maintained animal welfare, including cleaning, feeding, and monitoring animal conditions. Collected and recorded data, and managed stock ordering for general duties.

Data Collection Licensed Procedures Health and Safety Transgenic Breeding

Volunteer Sales person

Reptile and Aquatics

Dec 2002 - Jul 2003 (7 months)

Managed shop operations, including cleaning vivariums and fish tanks, feeding animals, and updating stock lists. Served customers and handled inquiries, providing care information for animals.

Customer Service Sales

Trainee Animal Technician

MRC, Mill Hill

Oct 2002 - Dec 2002 (2 months)

Assisted with animal care duties, including cleaning cages, feeding animals, and monitoring their condition. Collected and recorded data, ensuring animals were kept clean and comfortable.

Data Collection Monitoring

Education

Degrees, certifications, and relevant coursework

Home Office

Licence, Animal Research/Handling

Completed the Home Office Licence Course, covering Modules 1-4. This training is essential for regulated procedures involving animals, ensuring compliance with ethical and legal standards.

Institute of Cancer Research

Certificate, Animal Technology

Grade: Passed

Achieved the IAT Certificate Level 1 from the Institute of Cancer Research. This certification provided foundational knowledge and practical skills in animal technology.

Hartpury College

Higher National Diploma, Animal Science

Completed a Higher National Diploma in Animal Science at Hartpury College. The program focused on advanced studies in animal biology, welfare, and management practices.

North Trafford College

National Diploma, Animal Care

Obtained a National Diploma in Animal Care from North Trafford College. This course provided comprehensive training in animal husbandry, health, and welfare.

St. Gabriel's RC High Bury

GCSEs, Secondary Education

Grade: Double award science C/C, English language C, English literature C, French C, Maths C

Completed General Certificate of Secondary Education (GCSEs) at St. Gabriel's RC High Bury. Achieved passes in Double Award Science, English Language, English Literature, French, and Mathematics.