Leslie Lafleur

At The Smilist Dental, I process insurance claims and preauthorizations, handle collections calls, support treatment planning, and manage accounts receivable. I also serve as Business Office Manager for The Eliot at Catskill/Polaris Health Care, overseeing collections, AP/AR, banking, EDI reports, staffing, ordering, and office operations.

I've spent more than 20 years supporting dental and business offices, including leadership roles with Mondovi Dental, All Access Dental, Nothing but the Tooth, and Lynx Chain & Cable. My work includes payroll, bookkeeping, budgeting, insurance verification and billing, deposits, invoicing, payment plans, scheduling, hiring, training, and staff supervision.

I'm experienced with dental terminology, ADA coding, oral surgery and implant coding, Medicaid, Medicare, DentaQuest, PPO plans, and patient accounts. I work comfortably across Dentrix, DSX, Eaglesoft, Open Dental, Easy Dental, QuickBooks, Microsoft Office, Excel, and Word.