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Leonardo Arrata

@leonardoarrata

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Innovative Lead Product Designer with over 20 years of experience.

Ecuador

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What I'm looking for

I am looking for a role that values innovation and collaboration, offering opportunities for growth and impactful design.

I am an innovative and strategic Lead Product Designer with over 20 years of experience shaping exceptional product experiences across diverse industries. My holistic approach combines aesthetics, functionality, and user empathy, allowing me to synthesize customer insights and business needs into transformative solutions. I am renowned for driving iterative design processes and fostering cross-functional collaboration, embedding human-centered methodologies into every aspect of product development.

Throughout my career, I have established comprehensive roadmaps and frameworks that support organizational goals, improved collaboration and efficiency within teams, and enhanced user engagement through strategic business modeling. My commitment to mentoring teams and championing design excellence has translated complex challenges into intuitive, impactful experiences that drive business growth and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Lead Product Designer

Banco Pichincha - Sofka

Jun 2024 - Dec 2024 (6 months)

Conducted user and market research to develop new value propositions and features for the growth of the credit card product. Established a comprehensive roadmap for credit card growth strategies, enhancing team collaboration and efficiency.

User Research Market Research Figma Jira Agile Design Thinking Data Analysis Python G Suite

Head of Product

Kamina

Jan 2023 - Jan 2024 (1 year)

Applied Human-Centered AI strategy and behavioral design to create an engaging user experience. Developed business models and directed the design of a financial education platform, enhancing financial literacy and client engagement.

Figma Jira AWS Google Analytics Gamification Agile Market Research Design Thinking Product Strategy

CX, Product and Design Principal

Thoughtworks

Jan 2023 - Jan 2024 (1 year)

Developed strategic solution proposals that secured over $30 million in sales. Led geographically dispersed teams and built partnerships with major tech companies, optimizing resource utilization.

Client Relationship Management Proposals Figma Salesforce CRM SQL Mural Python G Suite Team Collaboration Agile

Lead Product Manager

Thoughtworks - Aceros

Jan 2022 - Jan 2023 (1 year)

Led the development of a B2B platform and a B2C marketplace, enhancing order tracking efficiency and client satisfaction. Coached teams in product thinking and managed organizational transformation.

B2B Product Management Figma Jira Agile Google Analytics SQL Market Research User Research Change Management

Lead Product Manager

Thoughtworks - Workrise

Jan 2021 - Jan 2022 (1 year)

Assessed product needs and led the invoicing domain, integrating processes with Netsuite. Achieved significant reductions in invoice processing times through automation and streamlined workflows.

Invoicing Product Management Figma Jira SQL Agile Automation Change Management

Senior Product Designer

Banco Pichincha

Jan 2020 - Jan 2021 (1 year)

Conducted extensive research to inform digitalization strategies for sales processes. Managed a sales team and designed prototypes using the Salesforce Design System, achieving high adoption rates.