At a U.S.-based real estate team, I configured GoHighLevel and Follow Up Boss pipelines, forms, tags, lead routing, and follow-up workflows. I also built and tested outbound lead workflows with eligibility filters and calling-hour controls.
I integrated Retell AI voice and SMS workflows with both CRMs through Make.com, mapping lead data and coordinating follow-up actions. I diagnosed automation failures, incorrect routing, and data-quality issues.
For an external client, I delivered a GoHighLevel implementation from requirements to launch, including course structure, automated lesson access, email communications, testing, and post-launch support. I also migrated training content from Trainual and coached team members on system adoption.
I created CRM-connected landing pages and funnels, and developed a Google Sheets onboarding tracker using Claude Code and Google Apps Script. Earlier, I supported U.S. real estate teams with lead follow-up and transaction operations, and contributed to application and integration projects as a Computer Science & IT Intern at E-VOLVE CORPORATE TECHNOLOGY.
