At Oi, I was responsible for operating, troubleshooting, and expanding data backbone and transmission systems across Vale do Taquari, Vale do Rio Pardo, and Santa Cruz do Sul. I also served as a technical focal point and remote support for other regions of Rio Grande do Sul.
I supported maintenance and field activities across more than 400 telecommunications stations and cabinets, coordinating technical and logistical support. My work included monitoring availability metrics and contributing to SLA fulfillment and network quality.
At Oi, I carried out preventive and corrective maintenance on OTN, DWDM, PTN, SDH, and PDH systems, as well as GPON/FTTH, ADSL, and DCN networks. I also tested and diagnosed optical fiber routes using management tools, a Power Meter, and an OTDR.
Earlier, at Alcatel-Lucent Brasil, I delivered training on equipment and procedures and supported partner teams adopting new technologies and safety standards. At Relacom Serviço de Engenharia e Telecomunicações, I coordinated a team of 55 technicians working on TIM’s mobile and transmission networks across Rio Grande do Sul.
