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Lenora Gan

@lenoragan

Health information support professional transitioning from marketing, with experience organizing digital records and reviewing documents for accuracy.

United States
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In my current role as a self-employed Marketing Consultant, I research information from multiple sources and turn it into clear, organized recommendations for clients.

At Resilience, I standardized documentation and production workflows, reducing turnaround time by 50% while maintaining accuracy. I also tracked recurring deliverables and followed up on outstanding items.

At Dealmoon, I reviewed submitted materials against guidelines and resolved discrepancies directly with users. At Mamas & Co., I coordinated time-sensitive work and developed recurring communications that contributed to a 95% client retention rate.

I'm transitioning into health information support, bringing experience in data entry, digital record organization, and document review. I’m comfortable learning new software, following established procedures, and tracking requests through timely follow-up.

Experience

Work history, roles, and key accomplishments

RE

Social Media Marketing Manager

Resilience

May 2022 - Dec 2025 (3 years 7 months)

Standardized documentation and production workflows, reducing turnaround time by 50% while maintaining accuracy. Tracked recurring deliverables and outstanding items against fixed schedules; coordinated with stakeholders to resolve issues and keep work moving. Prepared recurring performance reports and reviewed materials for consistency with established content and brand guidelines.

MC

Marketing Manager

Mamas & Co.

Mar 2021 - May 2022 (1 year 2 months)

Coordinated time-sensitive deliverables and competing priorities across concurrent projects. Maintained responsive client communication and developed recurring communications that contributed to a 95% client retention rate.

DE

Content & Social Media Specialist

Dealmoon

Jun 2019 - Dec 2020 (1 year 6 months)

Reviewed high volumes of submitted material against defined guidelines for accuracy and compliance. Resolved discrepancies and outstanding issues directly with users in a fast-paced environment.

Education

Degrees, certifications, and relevant coursework

Lenora hasn't added their education

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Tech stack

Software and tools used professionally

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