Lenisha Parker

With over 7 years of experience in claims handling and patient access coordination, I have honed my skills in strategic analysis and process improvement. My tenure at Kirby Corporation as a Claims Specialist has allowed me to lead teams and manage projects effectively, achieving a remarkable 40% decrease in processing errors through collaboration with internal audit teams. My commitment to enhancing service quality is evident in my ability to implement data management solutions that have improved operational efficiency.

Previously, as a Regional Docketing Specialist at the Texas Department of Insurance, I optimized data entry accuracy and compliance, resulting in a significant reduction in manual tasks and processing time. My role involved systematic audits and collaboration with legal departments to ensure adherence to regulatory standards. I also have a strong background in patient access coordination, where I successfully streamlined appointment processes and improved patient experiences at MD Anderson Cancer Center.