Lenette Biggins

Manage indemnity claims for multiple clients and multiple jurisdictions.

Managed worker's compensation claims for 6 jurisdictions and collaborated with defense attorneys.

Managed complex indemnity claims for multiple jurisdictions and negotiated settlements.

Handled complex indemnity claims from initial report to final settlement in over 5 jurisdictions.

Managed litigated files and investigated claims to determine compensability. Set reserves and attended settlement mediations.

Handled complex litigated workers' compensation claims and performed claim reviews.

Supervised City of Memphis On-the-Job Injury Program and managed 5 claim adjusters.

Handled workers' compensation claims for FedEx and St. Jude Children's Hospital.

Input new claims, indexed inquiries, monitored claim activity, and paid medical bills.

Obtained updated medical reports, assisted telephonic nurse case managers and medical bill department.

Completed the Legal Principles Claim Specialist Designation in March 2009.

Completed the Human Resource Management Program in January 2008.