Justine C
@justinec
AI-forward senior product leader driving systems modernization and automation.
What I'm looking for
I am an AI-forward senior product leader with 8+ years building high-impact tools in fintech and insurance, driving digital and AI transformation that produced measurable outcomes like $40M in loss reduction and 30% client growth. I specialize in modernizing legacy systems with API-driven architectures, Salesforce ecosystems, and automation to reduce operational friction and unlock efficiency.
I lead remote and cross-functional teams to deliver scalable, compliance-first platforms, having reduced licensing costs by $500K/year, automated 33% of service workflows, and scaled high-risk disbursements to 100K+ daily payments with zero downtime. I combine product strategy, agile leadership, and practical AI integration to align roadmaps with business priorities and accelerate measurable results.
Experience
Work history, roles, and key accomplishments
Gen AI Consultant
WeCreate Enterprises
Sep 2024 - Present (1 year 1 month)
Led automation and system modernization projects for financial services clients, building intelligent intake pipelines and multi-channel engagement tools that recovered weekly revenue and reduced lost leads by hundreds monthly.
Senior Product Manager
Guaranteed Rate
Feb 2024 - Mar 2025 (1 year 1 month)
Led digital transformation and automation initiatives across mortgage and insurance products, driving a Salesforce migration that saved $500K/year and automating 33% of service workflows to unlock 2,000+ agent hours annually.
Product Owner
Liberty Mutual
Jan 2021 - Feb 2024 (3 years 1 month)
Owned a high-risk payment disbursement platform, scaling throughput 5x to 100K+ daily payments, increasing client acquisition 30% and driving a serverless TDU migration with API and reconciliation improvements that enabled $1M in treasury disbursements.
Software Engineer
Liberty Mutual
Jun 2017 - Jan 2021 (3 years 7 months)
Built enterprise Salesforce customizations and internal tooling for 2,500+ users, launching CRM initiatives and an EAM rewards portal that increased satisfaction and performance by 18%.
Education
Degrees, certifications, and relevant coursework
Quantic School of Business and Technology
Master of Business Administration, Business Administration
Completed an MBA with focus on business administration and modern management practices, graduating in 2021.
DePauw University
Bachelor of Arts, Computer Science
Earned a Bachelor of Arts in Computer Science, completing undergraduate studies in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
jclarkes.comJob categories
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