Open to opportunities

Justine C

@justinec

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AI-forward senior product leader driving systems modernization and automation.

United States

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What I'm looking for

I seek product leadership roles that leverage AI and automation to modernize systems, emphasize cross-functional collaboration, and deliver measurable business impact in regulated industries.

I am an AI-forward senior product leader with 8+ years building high-impact tools in fintech and insurance, driving digital and AI transformation that produced measurable outcomes like $40M in loss reduction and 30% client growth. I specialize in modernizing legacy systems with API-driven architectures, Salesforce ecosystems, and automation to reduce operational friction and unlock efficiency.

I lead remote and cross-functional teams to deliver scalable, compliance-first platforms, having reduced licensing costs by $500K/year, automated 33% of service workflows, and scaled high-risk disbursements to 100K+ daily payments with zero downtime. I combine product strategy, agile leadership, and practical AI integration to align roadmaps with business priorities and accelerate measurable results.

Experience

Work history, roles, and key accomplishments

Current

Gen AI Consultant

Current

WeCreate Enterprises

Sep 2024 - Present (1 year 1 month)

Led automation and system modernization projects for financial services clients, building intelligent intake pipelines and multi-channel engagement tools that recovered weekly revenue and reduced lost leads by hundreds monthly.

GenAI Workflow Optimization Email Automation

Senior Product Manager

Guaranteed Rate

Feb 2024 - Mar 2025 (1 year 1 month)

Led digital transformation and automation initiatives across mortgage and insurance products, driving a Salesforce migration that saved $500K/year and automating 33% of service workflows to unlock 2,000+ agent hours annually.

Product Management Salesforce Automation API Development

Product Owner

Liberty Mutual

Jan 2021 - Feb 2024 (3 years 1 month)

Owned a high-risk payment disbursement platform, scaling throughput 5x to 100K+ daily payments, increasing client acquisition 30% and driving a serverless TDU migration with API and reconciliation improvements that enabled $1M in treasury disbursements.

Product Ownership Payments APIs Serverless Architecture Reconciliations & Compliance Microservices

Software Engineer

Liberty Mutual

Jun 2017 - Jan 2021 (3 years 7 months)

Built enterprise Salesforce customizations and internal tooling for 2,500+ users, launching CRM initiatives and an EAM rewards portal that increased satisfaction and performance by 18%.

Salesforce Development Internal Tools User Adoption