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Lena AbushaarLA
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Lena Abushaar

@lenaabushaar

Healthcare operations professional at Stellus Rx coordinating specialty medication access and resolving complex patient cases.

United States
Message

At Stellus Rx, I manage relationships with patients, providers, pharmacies, and insurance partners to support timely access to specialty medications. I serve as a contact for complex cases and work with clinical and pharmacy teams on patient outcomes.

I monitor case progress, educate patients about insurance requirements and prior authorizations, and identify recurring process issues. I partner with leadership on workflow improvements.

At Bluebonnet Dermatology, I coordinated communication among physicians, staff, vendors, and leadership during a clinic relocation. I supported continuity of patient services through planning, issue resolution, and workflow coordination.

Earlier, as Project Manager at Mediterranean Factory, LLC, I managed daily operations, vendor relationships, and purchasing agreements. I also led cross-functional teams and oversaw financial reporting, payroll, scheduling, and budgeting.

Experience

Work history, roles, and key accomplishments

BD

Medical Coordinator

Bluebonnet Dermatology

Mar 2025 - Aug 2025 (5 months)

Coordinated communication between physicians, staff, vendors, and leadership during clinic relocation. Managed stakeholder expectations and ensured continuity of patient services through proactive planning and issue resolution.

EP

Certified Pharmacy Technician

ExactCare Pharmacy

Jul 2024 - Dec 2024 (5 months)

Monitored daily workload queues, prioritized high-impact tasks, and redistributed work during peak periods to maintain service-level expectations. Identified recurring rejection patterns and communicated key issues to leadership, supporting process improvements.

CVS logoCV

Certified Pharmacy Technician

Sep 2023 - Jul 2024 (10 months)

Prioritized high-volume claims and time-sensitive requests by organizing daily workloads to prevent delays and maintain performance targets. Identified recurring insurance rejection patterns and escalated systemic issues to leadership.

Education

Degrees, certifications, and relevant coursework

Texas A&M University-Commerce logoTU

Texas A&M University-Commerce

Master of Business Administration, Business Administration

Pursued a Master of Business Administration degree.

Dallas College logoDC

Dallas College

Associate of Science, Science

Earned an Associate of Science degree.

Texas Woman's University logoTU

Texas Woman's University

Bachelor's, Health Studies and Business

Earned a Bachelor's degree in Health Studies and Business.

Tech stack

Software and tools used professionally

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