Lekkala Lowkya

I am a result-driven Associate Product Manager with a robust technical background in API development, system integration, and chatbot automation. My expertise lies in translating customer needs into impactful product features while aligning cross-functional teams towards common goals. I leverage data-driven insights to inform product strategy, improve performance, and deliver scalable solutions. My proven track record in ownership, problem-solving, and effective collaboration has consistently driven success in my projects.

In my current role at Gallabox, I spearhead product feature prioritization and roadmap planning, which has accelerated product delivery timelines by 20%. I have successfully collaborated with engineering, design, and marketing teams to launch new chatbot automation features, resulting in a 25% improvement in user engagement. By analyzing customer feedback and usage data, I have driven feature enhancements that led to a 15% increase in customer satisfaction scores, showcasing my commitment to delivering value to users.

My previous experience as a Technical Solution Specialist involved developing and optimizing API integrations that improved system reliability and reduced downtime by 30%. I also designed chatbot solutions that significantly reduced customer response times by 40%. My analytical skills, utilizing tools like Power BI and SQL, have provided insights that led to a 10% reduction in operational costs. I am passionate about creating innovative solutions that enhance user experiences and drive business success.