LOLeila noelle Outlaw
@leilanoelleoutlaw
Dedicated customer service professional with strong communication skills.
United StatesWhat I'm looking for
I am a dedicated customer service professional with three years of experience in the hospitality industry. I take pride in my work and continuously strive to improve my skills. My goal is to leave customers with a positive experience and assist their needs to the best of my ability. I thrive in fast-paced environments and adapt quickly to new challenges.
Throughout my career, I have developed strong communication skills, both in English and Spanish, which allow me to connect with a diverse range of customers and coworkers. My experience as a server and crew member has honed my time management, multitasking, and problem-solving abilities, ensuring that I can handle customer orders accurately and efficiently.
In addition to my work experience, I have volunteered with West Texas Harm Reduction, where I assisted at-risk populations and people experiencing homelessness. This role has deepened my commitment to helping others and has provided me with valuable insights into community service.
Experience
Work history, roles, and key accomplishments
Volunteer
West Texas Harm Reduction
Oct 2024 - Present (8 months)
Conducted outreach services in Abilene, assisting at-risk populations and individuals experiencing homelessness. Distributed outreach bags containing hygiene and seasonal items, and provided information on various resources such as housing.
Crew Member
Sonic Drive-in
Aug 2024 - Present (10 months)
Demonstrated multitasking abilities by simultaneously taking orders and preparing drinks. Operated headset and POS system efficiently, and resolved customer complaints effectively. Applied basic mathematical skills to ensure correct change for customers and adapted to various positions within the store.
Crew Member
Amigos KINGS/CLASSIC
Feb 2023 - Present (2 years 4 months)
Ensured accurate orders through effective communication with coworkers. Maintained a clean restaurant environment by completing cleaning lists throughout shifts. Utilized memorization skills to prepare orders quickly and correctly, and managed cash handling, including counting the cash drawer and providing correct change.
Server & Host
Tacos Jimenez
Jun 2022 - Present (3 years)
Welcomed and seated guests with a friendly attitude, ensuring an organized host stand. Managed cash transactions and utilized a POS system efficiently. Accurately took customer orders and communicated effectively with both staff and customers, including using Spanish.
Education
Degrees, certifications, and relevant coursework
Lindale High School
High school diploma, General Studies
Completed high school education, earning a diploma. Acquired foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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