Open to opportunities

Leila Kedenge

@leilakedenge

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Senior bancassurance and insurance specialist driving HNW growth through needs-based advisory and compliant execution.

United Arab Emirates

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What I'm looking for

I’m looking for a senior bancassurance/insurance role where I can lead HNW client advisory, grow portfolios through bank distribution, and deliver compliant, needs-based outcomes—combining policy lifecycle ownership with coaching and CII-level capability building.

I’m a senior insurance and bancassurance professional with 12+ years across life, investment-linked (unit-linked), and general insurance in the UAE and East Africa. I specialize in driving insurance sales through bank distribution channels, partnering with Relationship Managers to deliver needs-based protection, savings, and investment solutions.

Currently, I manage an HNW portfolio at a Dubai insurance broker across the full policy lifecycle—from quotation to claims and renewal. I lead compliant onboarding (KYC and underwriting requirements), run financial needs analysis and insurance comparisons, and negotiate with insurers and underwriters on terms, premiums, and pre-existing condition assessments.

I also build capability through coaching and training with full regulatory compliance, including delivering Chartered Insurance Institute (CII) training to 50+ agents. Previously, I led sales efforts and teams (including building a 6-advisor team) while achieving strong persistency and target outcomes, including unit-linked and life-stage solutions for affluent clients.

Experience

Work history, roles, and key accomplishments

Current

HNW Customer Success Manager

Current

Seven Insurance Brokers

Jan 2026 - Present (6 months)

Manage a high-net-worth portfolio across the full insurance policy lifecycle, including quotation, placement, servicing, endorsements, claims support, and renewal. Drive retention and portfolio growth using needs analysis, KYC/compliance, insurer negotiations, and CRM reporting.

Policy Lifecycle Needs Analysis KYC Regulatory Compliance Claims Support Renewal Management Cross Selling Customer Retention HubSpot CRM

Current

Founder - Avanduvetu Crafts

Current

Avanduvetu Crafts (Social Enterprise)

Apr 2024 - Present (2 years 3 months)

Founded a social enterprise marketplace for handcrafted items made by vulnerable women artisans in Kenya. Manage sourcing, marketing, and sales channels for the enterprise.

Marketplace Operations Sourcing Management Marketing

Insurance Consultant (Freelance)

Lyson Insurance & Consultancy

May 2024 - Dec 2025 (1 year 7 months)

Serve as GCC client liaison for international insurance solutions, including structuring global medical covers and advising on co-insurance and marine/vessel and travel insurance arrangements. Manage claims end-to-end and provide after-sales service with compliant CRM recordkeeping.

Medical Coverage Travel Insurance Claims Management Documentation Verification after sales services Regulatory Compliance Data Protection Compliance

Sales Manager

American Life Insurance Company (MetLife)

Oct 2022 - Mar 2024 (1 year 5 months)

Lead a team of insurance advisors to drive life insurance sales, including unit-linked savings and protection solutions for affluent clients. Recruit, develop, and train advisors with CII-focused training while maintaining persistency through needs-based selling and after-sales engagement.

Life Insurance Sales ULIP Products Protection Persistence Team Leadership Training Delivery Sales Enablement Regulatory Compliance

Corporate Sales Manager

National Bank of Kenya - Bancassurance Intermediary (NBIL)

May 2021 - Jan 2022 (8 months)

Manage bancassurance sales across retail and corporate segments for life and non-life insurance products, with accountability for a gross written premium portfolio. Coach relationship managers and lead scheme wins and retail product uptake.

Bancassurance Corporate Sales Life Insurance Products Non Life Insurance Gross Written Premium Relationship Manager

Regional Business Development Consultant

Stanbic Insurance Agency (Subsidiary of Stanbic Bank)

Mar 2017 - Nov 2019 (2 years 8 months)

Direct the Greater Nairobi region by managing branches and sales executives and delivering portfolio growth and client retention/renewal performance. Negotiate and close major deals with end-to-end deal execution and contract performance management.

Regional Sales Management Business Development Insurance Sales Portfolio Growth Client Retention Sales Team Leadership Deal Negotiation Deal Execution Contract Performance Management

Sales Executive

BLAK (Barclays Life Assurance Kenya)

Jan 2014 - Jan 2017 (3 years)

Support personal bankers across multiple branches to drive life assurance sales and achieve sales targets through lead and client database maintenance and regular reporting. Train and coach bankers on insurance products and sales techniques to grow bancassurance capability.

Bancassurance Endowment and Savings Products Final Expense Sales Reporting Coaching And Training Sales Target Achievement

Insurance Agent

Britam Group PLC

Jan 2013 - Jan 2014 (1 year)

Advise retail clients on life and investment-linked savings solutions as well as general insurance, onboarding clients through structured prospecting. Perform cold-call based lead generation and client onboarding for products including endowment, education savings, whole life, and funeral cover.