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ledio bahja

@lediobahja

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IT professional specializing in integrations, IT support, and digital marketing.

Albania

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What I'm looking for

I seek a role combining IT support/ integrations with opportunities to apply digital marketing and data analysis skills in a collaborative, growth-focused company.

I am an IT professional with 6+ years of experience operating, supporting, and developing integrations, with additional expertise in managing digital marketing and social media campaigns.

I have a strong foundation in Computer Engineering (B.Sc. and current M.Sc.) and practical experience as an IT Support Technician, Tibco and C# developer trainee, and Digital Marketing and Social Media Manager freelancer, delivering measurable campaign results and reliable technical support.

I am results-oriented, passionate about efficiency and seamless system functionality, and skilled in cloud solutions, Linux & Windows administration, data analysis, content creation, and cross-team collaboration to help businesses achieve their goals.

Experience

Work history, roles, and key accomplishments

Current

IT Support Technician

Current

AOBLE

Aug 2019 - Present (6 years 1 month)

Provided end-user IT support for Windows and Linux environments, troubleshooting hardware and software issues, configuring devices, documenting tickets, and escalating complex incidents to ensure service continuity. Maintained compliance with IT policies and security standards.

Technical Support Windows Linux Troubleshooting ITSM Ticketing Security Awareness

Current

Digital Marketing Manager

Current

Ledio Bahja

Sep 2017 - Present (8 years)

Planned, implemented, and monitored digital marketing and social media strategies, creating ads and content that improved engagement and tracked performance with Google Analytics and Facebook Insights. Managed budgets, coordinated with cross-functional teams, and reported campaign outcomes to optimize ROI.

Digital Marketing Social Media Management Google Analytics Content Creation Community Management

Tibco Developer Intern

Lufthansa Industry Solutions

Feb 2019 - Sep 2020 (1 year 7 months)

Undertook Tibco developer training and assisted in integration tasks, gaining experience with enterprise integration patterns and middleware tools during a structured internship program.

Tibco Programming Integration Middleware Enterprise Patterns Java Debugging

Software Developer Intern

Pragmatic Software

Nov 2017 - Jan 2018 (2 months)

Completed a C# programming training internship, developing and testing software components and improving practical coding skills in an applied environment.

C++Software Development Debugging Unit Testing Visual Studio