At Deloitte, I support personalized customer engagement campaigns using Braze and SQL for customer data, segmentation, and targeting.
I also develop and customize HTML, CSS, and JavaScript email templates, and support customer journeys through campaign testing, QA, and troubleshooting.
At InterMedia Shpk, I maintained Angular web pages and supported a Spring Boot backend, fixing bugs and testing improvements. I also used Git for version control.
For my bachelor thesis, I analyzed tourism trends in Albania with Python, using real-world datasets to explore tourism flows and apply visualization and forecasting techniques.
