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Lebohang NkwanyaneLN
Open to opportunities

Lebohang Nkwanyane

@lebohangnkwanyane

I resolve client requests clearly and calmly across chat, support, and community-facing work.

South Africa
Message

What I'm looking for

I'm looking for a customer or chat support role where I can use careful listening, clear written communication, patience, and problem-solving to help people resolve issues quickly and clearly.

I've managed client feedback and tight deadlines at We Make Winning Ads, edited short-form video content, and kept multiple requests moving without missing deadlines.

At LBVC Consulting, I translated psychometric findings for stakeholders, handled confidential assessment data, and built an automated system for individual test results that reduced errors and improved turnaround time. Through ongoing church leadership and Holiday Bible Club coordination, I also respond patiently to questions, scheduling changes, and concerns from families and volunteers.

Experience

Work history, roles, and key accomplishments

GC
Current

Program Coordinator & Church Leadership Team Member

Grace Baptist Church

Jan 2024 - Present (2 years 7 months)

Planned and ran the Holiday Bible Club, a seasonal children's program, coordinating with volunteers and communicating regularly with parents and families to keep everyone informed. Serve in an ongoing church leadership role, regularly fielding questions and concerns from congregation members and responding with patience and clarity.

WA

Video Editor

We Make Winning Ads

Jan 2026 - Mar 2026 (2 months)

Edited short-form video content to tight client deadlines for an advertising agency over a two-month contract. Worked directly with clients and internal stakeholders to interpret feedback and requests, often adjusting work quickly in response to changing requirements.

LC

Psychometrics Learnership

LBVC Consulting

Jan 2024 - Jul 2024 (6 months)

Communicated psychometric assessment results and findings clearly to stakeholders, translating technical information into terms that were easy to understand. Handled confidential assessment data with care, maintaining accurate records throughout a six-month learnership.

Education

Degrees, certifications, and relevant coursework

University of the Witwatersrand logoUW

University of the Witwatersrand

Bachelor of Arts Honours, Psychology

One-year honours degree focused on advanced research methodology, statistical analysis, and applied psychology.

University of the Witwatersrand logoUW

University of the Witwatersrand

Bachelor of Arts, Industrial Psychology

Three-year degree covering organisational behaviour, human resources management, psychometrics, and workplace performance analysis.

Tech stack

Software and tools used professionally

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