Open to opportunities

Leah Vinthers

@leahvinthers

Message

I lead teams and streamline operations to deliver reliable results and great customer service.

Canada

Message

What I'm looking for

I’m looking for a role where I can lead people, improve processes, and support daily operations with accuracy—combining strong customer service with reliable administrative and accounting practices, plus opportunities to grow in digital marketing.

I’m a Team Lead and Administrative Professional with a proven record of accomplishment in staff training, process optimization, and administrative efficiency. I’m recognized for driving team performance, implementing workflow improvements, and leveraging software proficiency to support business operations in dynamic environments.

In my roles, I mentored and trained a team of over 15 cashiers, increased front-end sales by 15% over six months through targeted cashier training, and managed daily cash transactions exceeding $25,000 with error-free bank deposits. I also supported elections operations by setting up and closing polling places, guiding electors with 100% accurate registration documentation, and ensuring strict compliance with the Canada Elections Act—while continuing to strengthen customer relationships and service outcomes.

Experience

Work history, roles, and key accomplishments

Administrative Information Officer

Elections Canada

Sep 2017 - Nov 2017 (2 months)

Supported polling place setup and voter processing by organizing registration desks and materials, maintaining 100% accuracy for new elector registrations. Assisted with ballot counting and ensured compliance with the Canada Elections Act and internal procedures.

Voter Registration Support Elections Compliance Data Verification Documentation Management Ballot Counting Support Process Adherence Teamwork Attention To Detail

Team Leader and Cash Office

Save On Foods

Jul 2011 - Sep 2017 (6 years 2 months)

Improved front-end sales by 15% over six months by implementing cashier training focused on customer engagement and service efficiency. Led and trained 15+ cashiers, managed daily cash transactions over $25,000, and ensured error-free bank deposits.

Team Leadership Staff Training Customer Service Cash Handling Cash Reconciliation Scheduling Interviewing & Onboarding