@laviniaolah
Administrative assistant at Flinsco, supporting day-to-day operations with experience across hotel reception, reservations, and customer service.
RomaniaAt Flinsco, I work as an administrative assistant. Before that, I was a receptionist and reservations agent at Crazy Bear Hotel, and held reception and front desk roles at other hotels.
My experience includes customer service, collecting feedback, training new team members, and resolving issues. I’ve also worked with hotel reservation and management systems including Hotsoft, Clock PMS, and Opera.
Work history, roles, and key accomplishments
Flinsco
Feb 2020 - Present (6 years 9 months)
Administrative assistant providing support to the company's operations.
Crazy Bear Hotel
Aug 2017 - Jun 2019 (1 year 10 months)
Receptionist and reservations agent handling guest services and bookings.
Chartridge Lodge
Mar 2017 - Jul 2017 (4 months)
Receptionist on a temporary contract.
Hotel Christina
Nov 2016 - Mar 2017 (4 months)
Assistant manager at the front desk, overseeing front office operations.
Antique Hostel
Aug 2015 - Nov 2016 (1 year 3 months)
Receptionist and administrator managing hostel operations.
Degrees, certifications, and relevant coursework
Master, Managementul resurselor și activităților turistice
2014 - 2016
Master's degree in Management of Tourism Resources and Activities from the Faculty of Geography, University of Bucharest.
Bachelor, Geografia Turismului
2011 - 2014
Bachelor's degree in Tourism Geography from the Faculty of Geography and Geology, Alexandru Ioan Cuza University of Iași.
Diplomă de Bacalaureat, Filologie
2007 - 2011
High school diploma with a philology profile from Colegiul Tehnic Dimitrie Ghika in Comănești.
Course, Islamic Calligraphy
Completed a course on Islamic Calligraphy: An Introduction to the Art of Handwriting.
Course, Management and Leadership
Completed a course on Management and Leadership: Leading a Team.
Course, Climate Change Leadership
Completed a course on Climate Change Leadership.
Course, Fashion Industry
Completed a course on Innovation: The Fashion Industry.
Software and tools used professionally
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