At Royal Caribbean International, I managed specialty dining reservations, reporting, scheduling support, guest issue resolution, and operational coordination across departments using Silverware POS.
At TGI Friday's Philippines, I prepared reports and inventory orders using CrunchTime, maintained documentation, processed POS transactions, and supported daily operations. I also coordinated travel bookings and customer support at Dreamport and qualified leads and managed CRM follow-ups at SkyLux Travel.
