Looking for a job

Lauren Vernon

@laurenvernon1

Instructional designer at The Walt Disney Company developing AI and sales training, including 50+ learning deliverables.

United States

Message

At The Walt Disney Company, I develop and refine facilitator scripts, simulations, eLearning modules, and assessments supporting DisneyWorld.com, AI agents, and employees at Disney Central. I also test AI integrations and call-routing technology with engineers, documenting system behavior and usability observations.

At Heir Advisors Consulting, I created the C.O.R.E. Talent Development System, including a branching Articulate Storyline onboarding experience. My other work includes translating complex research workflows into visual documentation and contributing to digital learning resources at the Ohio Department of Natural Resources.

Experience

Work history, roles, and key accomplishments

Current

Instructional Design Professional Intern

Current

The Walt Disney Company

Jun 2026 - Present (5 months)

Develop and refine 50+ facilitator scripts, simulations, eLearning modules, and scenario-based experiences supporting DisneyWorld.com and AI agents. Support 30+ learning projects from requirements analysis through implementation, coordinating content development and stakeholder reviews.

Instructional Design E Learning Facilitator Scripts Simulation Scenario Based Learning AI Technical Documentation Workfront Confluence Manual Testing UI UX Stakeholder Management

Current

Researcher

Current

Heir Advisors Consulting

Aug 2025 - Present (1 year 3 months)

Created the C.O.R.E. Talent Development System, a learning framework and branching Articulate Storyline onboarding that trains new hires on a complex four-step research process. Translated complex research workflows into process documentation and visual diagrams.

Articulate Storyline Learning Frameworks Process documentation Lucidchart Drawio

Teaching Assistant (Computer Science & Science)

The Villages Charter School

Aug 2025 - May 2026 (9 months)

Delivered computer science, computer lab, and science instruction across K-12 classrooms. Managed LMS activities and analyzed performance data for 90+ students in CodeMonkey and Canvas.

Computer Science Science Instruction LMS Canva CodeMonkey Data Analysis

Data & CX Coordinator

Properties of The Villages

Sep 2024 - Jul 2025 (10 months)

Supported operations for a portfolio of 450+ products through CRM data, workflow tracking, and customer experience projects. Coordinated daily activities for 30+ consultants and supported service for 600+ customers weekly.

CRM Data Management Workflow Tracking Customer Experience ISeries

Digital Education & Information Intern

Ohio Department of Natural Resources

May 2022 - Aug 2022 (3 months)

Contributed to an initiative transforming 300+ historical records into digital eLearning resources. Built digital resource libraries and visual learning materials, using Excel analytics to track engagement.

E Learning Digital Resources Excel Analytics Visual Learning Materials