Open to opportunities

Lauren User

@laurenuser8

Message

Operations and project coordination professional driving successful tourism and public event programs.

United States

Message

What I'm looking for

I’m looking for a role where I can lead project coordination and operations—owning timelines, logistics, and stakeholder communications—while using data and feedback to improve programs, strengthen community engagement, and deliver reliable results.

I’m a strategic operations and project coordination professional who supports public programs, events, marketing initiatives, and business administration. I coordinate schedules and communications across vendors, community partners, volunteers, and cross-functional participants to keep project timelines, deliverables, and priorities on track.

In my current role, I manage event logistics, maintain calendars and marketing assets, and drive engagement through communications and email campaigns. I also analyze attendance figures, visitor feedback, and engagement metrics to evaluate performance and identify process improvements that strengthen future programming.

Experience

Work history, roles, and key accomplishments

Current

Director of Tourism

Current

Fairfield County Chamber of Commerce

Feb 2024 - Present (2 years 7 months)

Coordinated planning for 10+ annual events, festivals, and community programs by managing schedules, milestones, and cross-functional participation. Served as a point of contact for vendors, sponsors, community organizations, volunteers, and communications, while maintaining event calendars, marketing assets, and engagement metrics.

Project Coordination Event Logistics Stakeholder Engagement Engagement Metrics

Social Media Assistant / Tea Brewer

Laura's Tea Room

Apr 2023 - Apr 2024 (1 year)

Provided customer service by taking orders, processing transactions, and preparing beverages. Developed and scheduled recurring promotional content to highlight seasonal offerings and evaluate customer feedback and purchasing trends to support social media promotions.

Customer Service Customer Feedback Analysis

Bartender

Shaner Hotel Group

Jul 2021 - Apr 2022 (9 months)

Worked as a Bartender for Shaner Hotel Group.

Desk & Records Attendant

Greater Susquehanna Valley YMCA

Apr 2019 - Jun 2020 (1 year 2 months)

Worked as a Desk & Records Attendant for the Greater Susquehanna Valley YMCA.

Arts and Culture Intern

Global Treks and Adventures

Aug 2019 - Feb 2020 (6 months)

Partnered remotely with an international team to research, write, edit, and prepare arts and culture content for digital publication and travel media channels. Organized source materials, tracked content deliverables, and supported editorial timelines.

Remote Research Content Writing Editing Arts and Culture Content Preparation Source Material Organization