I coordinate residential property renovation projects across planning, execution, and closeout, aligning activities with project objectives and timelines.
I develop and track budgets and expenses, analyze variances, and monitor KPIs to support financial decisions and project visibility. I also prepare contracts and maintain project documentation.
At Los Postres de Ellie, I oversee daily operations, including production planning and weekly order fulfillment for a B2B restaurant client. I monitor costs, pricing, and margins, and coordinate orders.
I’ve also standardized recipes and operational processes to improve consistency, quality, and efficiency. Earlier, I worked as a bilingual customer service agent at Amazon Operation Services Colombia S.A.S. and Teleperformance Colombia S.A.S.

