Open to opportunities

Laura Menezes

@lauramenezes

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Experienced Registered Nurse and clinical leader driving operational excellence and service transformation.

United Kingdom

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What I'm looking for

I seek a senior leadership role driving large-scale outpatient service improvement, clinical governance, workforce development, and integrated care transformation.

I am an experienced Registered Nurse with over 13 years of clinical practice and more than a decade in senior leadership, currently leading outpatient clinical services and mobilisation across multiple NHS Trusts. I hold an MSc as an Advanced Ophthalmic Nurse Practitioner, am an Independent/Supplementary Prescriber, and have completed Level 7 Professional Leadership and Practice Assessor programmes.

I deliver measurable improvements in governance, quality, and patient experience—notably contributing to the award-winning Gynaecology Super Clinic that eradicated 52-week breaches and delivered over 1,500 appointments in under a year. I lead multidisciplinary teams with integrity and accountability, using data-driven insight to drive continuous improvement, workforce development, and seamless service delivery.

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Experience

Work history, roles, and key accomplishments

Current

Clinical Services Manager

Current

18 Week Support

Jul 2025 - Present (4 months)

Oversees mobilisation and delivery of outpatient services across multiple NHS trusts, ensuring site readiness, staffing compliance, incident management and contract performance to deliver safe, high-quality care.

Service Mobilisation Contract Management Workforce Management Stakeholder Engagement

Lead Nurse for Outpatients

18 Week Support

Dec 2023 - Jun 2025 (1 year 6 months)

Led clinical and strategic delivery of outpatient services across 10+ specialties, chaired governance reviews, managed Datix investigations and supported service mobilisation delivering measurable quality and compliance improvements.

Clinical Leadership Governance Datix RCA Service Mobilisation

Senior Sister / Charge Nurse

Royal Free London NHS Foundation Trust

Feb 2019 - Dec 2023 (4 years 10 months)

Delivered autonomous advanced ophthalmic practice including nurse-led clinics and IVT services, managed service operations and led workforce development while maintaining high compliance with clinical governance standards.

Advanced Ophthalmic Practice EPR Medisoft Team Management

Registered Nurse – OPD

St John & St Elizabeth Hospital

Oct 2014 - Feb 2019 (4 years 4 months)

Provided high-quality outpatient nursing across multiple specialties, supported minor procedures, managed medicines and rotas, and led laser safety and compliance activities to ensure safe service delivery.

Outpatient Nursing Minor Procedures Laser Protection

Staff Nurse

London Medical Clinic

Apr 2014 - Sep 2014 (5 months)

Delivered clinical nursing across cardiology, endocrinology, ophthalmology and paediatrics, performing diagnostics, venepuncture and diabetes assessments while maintaining accurate electronic records.

ECG Diabetes Education Point of Care Testing Excelicare

Registered Nurse

Optegra Eye Hospital

Aug 2012 - Nov 2013 (1 year 3 months)

Provided specialist perioperative and emergency ophthalmic nursing, performed advanced diagnostics, assisted in intravitreal injections and led aftercare protocol implementation across multiple hospitals.

Ophthalmic Diagnostics Protocols Medication Management Patient Recovery