At Panera Bread Fresh Dough Facility, I handled customer, vendor, and support center inquiries and resolved order issues, product shortages, and special requests through communication and follow-up.
I entered and tracked café orders in OPM, coordinated delivery changes and product availability, and reconciled delivery discrepancies when appropriate.
I also processed hires and employee changes in Workday, administered hourly payroll, and handled accounts-payable invoices. Earlier, as a Receptionist at Tri-Powder Coating, Inc., I managed inquiries, maintained files, and tracked customer orders.

