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laura martinez-miles

@lauramartinez-miles

Customer service representative and administrative assistant at Panera Bread Fresh Dough Facility, resolving order issues and processing payroll.

United States
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At Panera Bread Fresh Dough Facility, I handled customer, vendor, and support center inquiries and resolved order issues, product shortages, and special requests through communication and follow-up.

I entered and tracked café orders in OPM, coordinated delivery changes and product availability, and reconciled delivery discrepancies when appropriate.

I also processed hires and employee changes in Workday, administered hourly payroll, and handled accounts-payable invoices. Earlier, as a Receptionist at Tri-Powder Coating, Inc., I managed inquiries, maintained files, and tracked customer orders.

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