Laura Highton
@laurahighton
I lead patient-facing health centre operations, supporting teams, clinic delivery, and patient care.
United KingdomWhat I'm looking for
At Murdishaw Health Centre, I lead the reception team, manage patient queries and medical records, and plan clinical sessions to help the practice meet targets and secure maximum available funding.
Previously, I supported the General Manager as Health Centre Operations Manager, acting as a key liaison between clinical and administration teams in a fast-paced local health centre. I also bring experience in early years education, reception, car sales, and legal administration, with a reliable, professional, friendly approach to teamwork and leadership.
Experience
Work history, roles, and key accomplishments
Patient Liaison Manager
Murdishaw Health Centre
Jul 2024 - Present (2 years 2 months)
Manages patient queries face-to-face and over the phone, including arranging walking groups and managing medical records. Leads the reception team and plans clinical sessions to meet targets and maximize funding.
Education
Degrees, certifications, and relevant coursework
CACHE
CACHE Level 3 Award, Early Years Education
Completed CACHE Level 3 award and NVQ levels 2 and 3 in Early Years education, along with paediatric first aid and safeguarding training.
St Chads Catholic School
GCSE, General Education
1995 - 2000
Attended St Chads Catholic School from 1995 to 2000, achieving GCSEs in multiple subjects including English, Mathematics, and Science.
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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