Laura Durán
@lauradurn
Strategic Software Analyst and QA Coordinator optimizing SDLC, governance, and AI-driven test quality for enterprise teams.
What I'm looking for
I’m a Strategic Software Analyst and QA Coordinator with a B.S. in Telematics Engineering and over 4 years managing the Software Development Lifecycle (SDLC). I focus on defining QA strategies, optimizing business requirements, and protecting UI/UX integrity in global enterprise environments.
At IBM México, I lead end-to-end testing strategies for global HR tools with 100% alignment between technical delivery and complex business requirements. I directed UAT for global products, achieving a 95% stakeholder satisfaction rate through transparent communication and Agile management.
I also improve operational efficiency by streamlining the defect lifecycle in JIRA, reducing average resolution time by 15% through precise documentation and Change Request (CR) management. To strengthen quality at scale, I integrated WatsonX and Generative AI to automate test case generation, increasing project coverage by 30%.
Beyond execution, I drive stability through incident management and root cause analysis for complex operational issues within enterprise ERP platforms. I design and author training materials and operational manuals to increase global system adoption and ensure smooth technical onboarding.
Experience
Work history, roles, and key accomplishments
Led end-to-end QA strategy for global HR tools, ensuring 100% alignment with complex business requirements. Directed UAT with 95% stakeholder satisfaction, reduced JIRA defect resolution time by 15%, and used WatsonX/Generative AI to increase automated test coverage by 30%.
UI/UX & Front-End Developer
Volcan Code
Feb 2021 - Oct 2021 (8 months)
Translated Figma UI/UX prototypes into functional implementation for the DGICE university portal and ensured usability validation. Assessed requirements to confirm technical specifications and user accessibility standards were met.
Education
Degrees, certifications, and relevant coursework
University of Colima
Bachelor of Science, Telematics Engineering
Earned a B.S. in Telematics Engineering at the University of Colima.
Microsoft
Microsoft Certified: Azure Fundamentals, Cloud Computing (Microsoft Azure)
Completed the Microsoft Certified: Azure Fundamentals certification.
Availability
Location
Authorized to work in
Job categories
Skills
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