Open to opportunities

ismael lazcano

@ismaellazcano

Bilingual Senior QA leader improving software quality through Agile testing, defect management, and data-backed validation.

Mexico

Message

What I'm looking for

I’m looking for a role where I can lead QA execution, improve delivery efficiency, and use Agile/Scrum, Jira/Zephyr/Splunk, and SQL-driven validation—while collaborating bilingually across global teams to ship stable, high-quality software.

I’m a bilingual Senior QA professional with 5+ years in software testing and 2 years in website development. I’ve built a reputation as a Quality Leader—managing teams of 8 and delivering a 30% improvement in the efficiency of quality delivery results through structured test execution and reporting.

I work across functional, non-functional, and integration testing, using Agile methodologies (Scrum) and tools like Jira, Zephyr, Splunk, and ALM to manage the full defect lifecycle and drive proactive issue detection. I also strengthen validation with SQL queries, translate requirements into comprehensive test plans from user stories, and support bilingual collaboration with global teams.

Experience

Work history, roles, and key accomplishments

Bilingual Senior QA

Citibank

Sep 2024 - Jan 2026 (1 year 4 months)

Led a team of 8 quality analysts, overseeing test execution and reporting. Designed and managed Zephyr test cases, used Splunk to analyze system logs, and validated releases through functional, regression, integration, non-regression, and unit testing.

Jira Zephyr Splunk SQL Testing Design Regression Testing Integration Testing Smoke Testing Non Regression Tests

Bilingual Senior QA

Banamex

Feb 2024 - Sep 2024 (7 months)

Created and executed functional and non-functional test cases, including regression, security, and smoke testing, using ALM for test management. Produced bilingual technical documentation/diagrams and supported bilingual coordination in meetings with teams from India and New York.

Test Management Functional Testing Non Functional Testing Regression Testing Security Testing Smoke Testing Test Case Documentation Test Planning Stakeholder Communication (Spanish English)

Education

Degrees, certifications, and relevant coursework

Universidad Iberoamericana

Grade: Second-highest GPA

Activities and societies: Participated in the student association during studies to make decisions promoting the knowledge acquired throughout the program.

Graduated from Universidad Iberoamericana in Ciudad de México with the second-highest GPA and participated in the student association to promote knowledge acquired throughout the program.