At CRESCENT CITY LAW FIRM, I supported attorneys with client intake, case documentation, scheduling, and trial preparation. I also drafted legal correspondence and managed deadlines.
At Crown Digital, I booked appointments for multiple dental offices across the U.S. and managed 150+ outbound calls daily, while providing HIPAA-compliant patient support.
My customer service work includes supporting members at Aetna Insurance and resolving order and account concerns at Amazon. I handled high-volume calls and documented customer interactions across these roles.
I also worked in sales, collections, and data entry, including making outbound calls to schedule real estate appointments and maintaining records with 99% accuracy at Global Solutions Inc.
