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Lashawna Andrews

@lashawnaandrews

Information Security strategist with expertise in risk management.

United States
Message

What I'm looking for

I am looking for a role that fosters growth, encourages collaboration, and values innovative security solutions.

I'm LaShawna Andrews, an Information Security strategist with a B.S. in Computer Networking and Cyber Security. I leverage my extensive experience in risk management and security solutions to enhance operational efficiencies and compliance. My work has led to significant improvements in security protocols, particularly in cloud automation and identity governance strategies.

Throughout my career, I have successfully implemented Extraction as a Service (EaaS) at the IRS, resulting in a 30% improvement in processing speed for tax forms. My role as an Analyst and Security Consultant at Avanade allowed me to collaborate with cross-functional teams to identify and mitigate risks, ultimately contributing to increased operational efficiencies. I am passionate about driving impactful improvements in security measures and ensuring compliance with industry standards.

Experience

Work history, roles, and key accomplishments

IS
Current

IT Specialist (Customer Support)

Internal Revenue Service

Jan 2025 - Present (6 months)

Provided IT support for the Inflation Recovery Act (IRA) IRS Digitalization program, resulting in a 30% improvement in processing speed for over 15,000 active tax forms. Successfully launched and maintained Extraction as a Service (EaaS), leading to a 20% increase in customer satisfaction ratings.

SC

Insurance Verifier

Steward Health Care

Oct 2021 - Present (3 years 9 months)

Processed insurance benefits verifications, ensuring necessary pre-certifications, documentation, and authorizations were in place for patients undergoing advanced radiology scans. Oversaw patient scheduling for diagnostic radiology, guaranteeing efficient and seamless appointment coordination.

GC

Medical Biller

Gifford Street Wellness Center

Oct 2012 - Present (12 years 9 months)

Orchestrated the management of patient billing accounts and regulatory revenue cycle reports, adhering to HIPAA guidelines to guarantee confidentiality and compliance. Fostered effective communication with clients, staff, stakeholders, and the Department of Public Health, facilitating collaborative and streamlined operations.

Education

Degrees, certifications, and relevant coursework

University of Maryland Global Campus logoUC

University of Maryland Global Campus

Bachelor of Science, Computer Networking and Cyber Security

Completed a Bachelor of Science in Computer Networking and Cyber Security. Coursework included Windows Server: Install and Staging, Cloud Technologies, Linux System Administration, and Threat Management and Vulnerability Assessment.

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