Lara Abdul ghani
@laraabdulghani
I support pastry production and deliver customer service across fast-paced environments.
CanadaWhat I'm looking for
I've supported pastry production at Silver Crumbs, La Marguerite Catering, and Burj on Bay Hotel, preparing ingredients, baking, assembling, and decorating pastries while maintaining service standards.
I've also handled customer service, sales support, and inbound and outbound calls at Nordia and Planète Discovery. I bring native French and Arabic communication skills, intermediate English, and experience working in fast-paced and remote environments.
Experience
Work history, roles, and key accomplishments
Call Center Agent
Nordia
Aug 2023 - Aug 2025 (2 years)
Handled inbound and outbound customer calls, provided customer service and sales support, and worked remotely in a fast-paced environment.
Pastry Assistant
La Marguerite Catering
Jan 2023 - May 2023 (4 months)
Prepared workstations and baking ingredients, and assisted in the production of pastries including baking, assembly, and decoration.
Assistant Pastry Chef
Silver Crumbs
Jun 2022 - Nov 2022 (5 months)
Supported pastry production and kitchen operations, provided customer service, and ensured client satisfaction.
Customer Relations & Pastry Assistant
Burj on Bay Hotel
Jan 2022 - Jun 2022 (5 months)
Maintained service quality standards and assisted with night shifts in the pastry department.
Sales Associate
Planète Discovery
Jan 2020 - Mar 2021 (1 year 2 months)
Assisted customers and handled in-store sales, maintained product displays and store organization.
Education
Degrees, certifications, and relevant coursework
Le Cordon Bleu Paris
Diploma in Pastry Arts, Pastry Arts
2021 - 2022
Completed a Diploma in Pastry Arts at Le Cordon Bleu Paris in Beirut, Lebanon from September 2021 to June 2022.
Saint Joseph University
Studies in Marketing and Education (not completed), Marketing and Education
2017 - 2021
Pursued studies in Marketing and Education at Saint Joseph University in Beirut, Lebanon from September 2017 to June 2021, but did not complete the program.
Collège Melkart
High School Diploma, Economics and Social Sciences
2015 - 2017
Earned a High School Diploma in Economics and Social Sciences from Collège Melkart in Beirut, Lebanon from September 2015 to May 2017.
Collège Stanislas
French Secondary School Program, French Secondary School Program
2010 - 2015
Completed the French Secondary School Program at Collège Stanislas in Montreal, Canada from August 2010 to May 2015.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Job categories
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