Lalith Chauhan
@lalithchauhan
Product manager driving data-driven SaaS solutions, GTM strategy, and cross-functional delivery.
What I'm looking for
I am a passionate product manager with 12+ years of experience building SaaS and B2B products that solve real customer problems. I translate ambiguous challenges into clear product vision and actionable roadmaps, leveraging data and user research to prioritize impact.
At Ghost Concepts, I drove initiatives that increased feature adoption by 15% and user engagement by 25% while delivering 100% on-time releases and scalable analytics frameworks. I designed dashboards and experimentation systems that accelerated time-to-insight by 40%.
Previously, I owned roadmap and GTM strategy for a voice collaboration platform, scaling usage to billions of minutes and contributing to 48% QoQ revenue growth through pricing and analytics-led decisions. My background at Amazon sharpened my technical troubleshooting, customer empathy, and process-improvement skills.
I combine product strategy, analytics, and cross-functional leadership to build measurable outcomes. I am passionate about harnessing AI and predictive analytics to create innovative, customer-centric products and drive business growth.
Experience
Work history, roles, and key accomplishments
Associate Product Manager
Ghost Concepts Software Services Pvt. Ltd.
May 2024 - Dec 2024 (7 months)
Led cross-functional delivery of product initiatives, driving a 15% uplift in feature adoption and 25% increase in user engagement while ensuring 100% on-time releases.
Associate Product Manager
Telebu Communications LLP
Oct 2018 - Jan 2023 (4 years 3 months)
Owned roadmap and GTM for a voice collaboration platform, scaling usage to 450+ million minutes and driving 48% QoQ revenue growth while boosting CSAT to 90%+.
Senior Technical Analyst
Amazon Development Center Pvt. Ltd.
Feb 2011 - Apr 2018 (7 years 2 months)
Optimized customer support tools and workflows, improving resolution times and case-handling efficiency while serving as SME for digital/device support and coaching peers.
Customer Services Associate
Kelly Services India Pvt. Ltd.
Aug 2010 - Feb 2011 (6 months)
Provided front-line customer support and analyzed service trends to recommend UX improvements that enhanced support quality and user experience.
Education
Degrees, certifications, and relevant coursework
National Institute of Technology, Rourkela
Master of Computer Applications, Computer Applications
2006 - 2009
Completed a Master of Computer Applications with focus on software development and applied computing concepts.
M.V.R. Degree College
Bachelor of Science, Mathematics, Statistics, and Computer Science
2002 - 2005
Completed a Bachelor of Science with majors in Mathematics, Statistics, and Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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