Lalitha Sathish
@lalithasathish
Detail-oriented QA and technical editor with 11+ years in quality analysis, team leadership, and technical documentation.
IndiaWhat I'm looking for
I am a detail-oriented professional with 11+ years of combined experience in quality analysis, customer support, team leadership, and technical editing. I have a strong technical background with hands-on experience in C, C++, and VB.NET projects, and I consistently deliver high-quality documentation and process improvements on deadline.
As an editor and former team leader, I have led teams of 10–12 analysts, improved team accuracy and efficiency through coaching and reporting, and produced technical reports, white papers, and academic content with expertise in APA, MLA, and Harvard styles. I am seeking a full-time remote role in data operations, virtual assistance, or technical documentation where I can apply my MS Office, CRM, and AI-assisted editing skills.
Experience
Work history, roles, and key accomplishments
Editor
Tholga Research Consulting
Feb 2022 - Present (3 years 11 months)
Edit technical documents, reports, proposals, and publications with emphasis on grammar, clarity, and adherence to APA/MLA/Harvard styles, improving document quality for research deliverables.
Team Leader - Quality & Operations
Nittany Creative Solutions Pvt. Ltd.
Jan 2013 - Dec 2016 (3 years 11 months)
Led a team of 10–12 quality analysts, created quality dashboards and MIS reports, and improved team accuracy by 20% through coaching and process improvements.
Quality Analyst
Nittany Creative Solutions Pvt. Ltd.
Jun 2008 - Jul 2013 (5 years 1 month)
Reviewed 1,000+ calls monthly and managed 500+ records daily to ensure compliance with quality standards, generating reports that increased team efficiency by 15%.
Education
Degrees, certifications, and relevant coursework
Gurunanak College of Arts and Science
Bachelor of Science, Mathematics, Accounting, Statistics
2005 - 2008
Completed a B.Sc with concentrations in Mathematics, Accounting, and Statistics, focusing on quantitative analysis and statistical methods.
Govt Higher Secondary School
Higher Secondary Certificate
2003 - 2005
Completed Higher Secondary Certificate (HSC) with general academic coursework preparing for undergraduate studies.
Apollo Institute
Diploma in Computer Applications, Computer Applications
2005 -
Completed a Diploma in Computer Applications covering fundamental computer skills and application software.
St. Antony’s High School
Secondary School Leaving Certificate (SSLC)
2003 - 2003
Completed SSLC certification demonstrating foundational secondary education completion.
Availability
Location
IndiaAuthorized to work in
Job categories
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