Open to opportunities

laith K p

@laithkp

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Experienced insurance administrator skilled in customer service, documentation, and client management.

Jordan

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What I'm looking for

I am seeking a mid-level administrative or customer-service role in a collaborative company where I can apply inventory and client-management skills, grow professionally, and take on supervisory responsibilities.

I am a flexible and experienced insurance administrator with excellent time management and interpersonal skills, comfortable working independently or as part of a team.

I worked at Amazon (2019-2023) in customer service and served as Designer & Supervisor at the Arab Engineering Office; I also have experience with the Social Security Corporation.

I hold a Diploma in Architectural Engineering (Arab community college, 2012-2014) and a Bachelor's degree in Law from Jarsh University, which give me a practical mix of technical and legal understanding.

I bring strengths in inventory management, documentation, client management and negotiation, with fluency in Arabic and strong English skills, and a consistent drive to learn and take on new challenges.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Amazon

Jan 2019 - Jan 2023 (4 years)

Delivered customer support at Amazon from 2019 to 2023, resolving inquiries, managing documentation, and coordinating inventory issues to maintain service levels.