Lais Evangelista

• Managed customer pricing requests for international shipments, analyzing customer requirements, market conditions, carrier rates, and available solutions.
• Negotiated commercial conditions with global partners and suppliers, securing terms up to 15% below standard market rates and strengthening client value and loyalty.
• Restructured the commercial approach for active accounts, increasing acc

• Managed end-to-end commercial requests for international accounts, analyzing client requirements and market conditions to deliver competitive, tailored solutions.
• Negotiated commercial terms with international partners, protecting margins while improving conditions offered to clients.
• Built and maintained relationships with a global partner network, identifying new business opportunities a

• Managed commercial relationships for international clients, acting as the main point of contact from request through post-service follow-up.
• Increased capacity utilization by up to 90% through proactive client outreach, structured planning, and account coordination.
• Negotiated and controlled commercial rates with a major international partner, ensuring competitive conditions aligned with m

• Supported international operations across multiple transportation modes, coordinating client shipments and ensuring deadline compliance.
• Managed documentation processes, including invoices, packing lists, certificates of origin, and international shipping documents, with high attention to detail.
• Coordinated communication between clients, partners, and service providers to keep processes e

• Coordinated international shipments across air, ocean, and road modes, ensuring compliance with client requirements and agreed deadlines.
• Managed day-to-day communication with international clients, partners, and service providers, becoming a reliable contact point for account requests.
• Supported commercial negotiations and business development initiatives, contributing to customer relatio

• Provided support in daily recreational activities, ensuring a safe, engaging, and positive environment for children and guests.
• Organized and coordinated activities while maintaining high standards of service, safety, and customer experience.
• Developed strong communication and interpersonal skills by interacting with guests and multicultural teams in an international hospitality environmen

• Provided consultative sales support by understanding customer needs and recommending tailored solutions and service packages.
• Managed customer relationships and requests throughout the sales process, ensuring a positive customer experience.
• Presented products and services according to individual customer requirements and expectations.
• Developed strong communication, negotiation, and relati

Completed my degree while gaining international and professional experience, including studies in Tourism, an exchange program in Ireland, and professional experience in Dubai.